Cookie Policy
We use cookies to improve our website and personalise your shopping experience. This page provides all the information you need to know about why and when we utilise cookies.
1. Cookies
1.1 What are cookies?
Cookies are small text files stored on your device by a web browser (e.g. Google Chrome) that may hold information about your previous visits to our site and may contain personal data relating to you. We use this information to offer you a more personal browsing experience and to enhance your use of our website.
A cookie has a name and a stores a value. For example, one of the cookies we use is called “referrerType” and stores the page you were on when you clicked a link to visit our website – it helps us see where our visitors come from.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Cookies cannot harm your computer: they are one of the simplest (and oldest) web technologies, used by millions of websites.
Cookies used on this website do not store any personally identifiable information (such as your name).
You can at any time change or withdraw your consent from the Cookie Declaration on our website. Clear your Internet browser cache if you are struggling to see our Cookie Declaration pop-up.
For more information on privacy, personal data and cookies, visit the official ICO website at www.ico.org.uk.
1.2 What do Cookies do?
Cookies perform many different tasks within our website; however, their key role is to remember your preferences, so we can give you an improved service.
For example, if you've placed items in your basket, left our site and returned later you'll find the items still in your basket, this is an example of one of our cookies in action. Cookies also ensure that any adverts you see online both on our website and on third party websites will be more relevant to your interests.
1.3 How do cookies help when you visit our site?
Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.
2. Types of cookies
2.1 Strictly necessary cookies
Strictly necessary cookies enable you to navigate our site and gain full access to its features. Without these cookies, services such as saving your shopping basket wouldn't be possible. Once you have completed a sale the cookie is deleted. No personal data is held in the cookies, it is just a reference number to identify the items you have in your basket.
2.2 Performance cookies
Performance cookies remember information about how you and other customers use our website. These cookies allow us to analyse and improve the performance of our website helping our customers to have a good online experience. These cookies don't collect any information that identifies a customer and all information collected is aggregated and therefore anonymous.
2.3 Targeting cookies i.e. third party cookies and cookies used for advertising
Targeting/Advertising/Remarketing cookies collect information about your browsing habits and are used to enhance your experience of our Website and the internet. The information collected is used to enable advertising and marketing to be more relevant to you and your interests based on your past visits to our website. This information is linked to site functionality provided by other websites and may be shared with other organisations (such as Google).
For further details about how Google will use your personal data view Google’s Privacy & Terms. You can also see and control what information is used to show you ads by visiting your ad settings.
2.4 Functionality cookies
These are used to remember automatically the choices that users have made in order to improve their experience on the website; for example, selecting desired layout or language.
3. Cookies Usage
3.1 How we use these cookies
We use these cookies to:
Provide advertising networks and other third parties with information on your visit and browsing habits so that they can present you (and other potential customers) with adverts that you (or they) may be interested in (including with respect to adverts displayed on other websites).
Limit the number of times you see an advert.
Help measure the effectiveness of advertising and marketing campaigns and to identify where we should focus our campaigns. We may share the information we obtain from cookies with third parties for this purpose.
Link to social networks like Facebook, who may subsequently use information about your visit to serve you with targeted advertising on other websites.
Follow-up with you if you partially complete an order for products.
3.2 More Information
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. Our cookies do not give us access to your computer or any information about you.
You can choose to accept or decline cookies.
You can at any time change or withdraw your consent from the Cookie Declaration on our website. Clear your Internet browser cache if you are struggling to see our Cookie Declaration pop-up.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and may result in you being unable to make a purchase.
By continuing to use our website you are indicating your acceptance of the use of cookies as described above. If you do not agree with this policy, please disable or restrict the use of cookies in your browser before continuing to use our site.
If you wish to disable cookies, you'll need to follow specific instructions according to the device and browser you are using. These instructions can normally be found in the help section of your browser's website, but we have included some links for common browsers below:
4. Cookies Expiration
4.1 When do your cookies expire
Cookies will be automatically removed from your computer when they reach their ‘expiration date’. When a cookie is set, it is given an expiration date – this is the date that your browser will automatically remove it from your computer. Example cookie expiration periods: session; 1 day; 1 month; and 1 year.
When you revisit a website, the expiration date can be updated to maintain the cookie.
Cookies can also be set to be deleted when you end your ‘session’ on a website by leaving the website. With some browsers, these cookies will be removed when you restart your browser (close and open it again) or the next time you restart your computer.
You can manually delete any existing cookies stored on your computer – please refer to the help documentation for your browser of choice for more information on deleting, enabling and disabling cookies.
5. Our cookies
5.1 Cookies we use
The table below details the cookies that we currently use:
Last updated: February 2024
